FAQ – User Manual – OnlineExamMaker Blog https://onlineexammaker.com/kb OnlineExamMaker Fri, 05 Aug 2022 07:37:09 +0000 en-US hourly 1 https://wordpress.org/?v=6.1 When using EXCEL to import test questions, why is it displayed as a template of LAN Exam Maker? https://onlineexammaker.com/kb/tutorials/import-questions/ Wed, 19 Aug 2020 08:10:35 +0000 http://onlineexammaker.com/kb/?post_type=lipi_kb&p=3412 Please delete the original EXCEL worksheet label and only retain the worksheet label of your test questions.

]]> What will be the prompt if the number of candidates exceeds the limit? (LAN version) https://onlineexammaker.com/kb/tutorials/exceed-the-limit/ Wed, 19 Aug 2020 07:54:11 +0000 http://onlineexammaker.com/kb/?post_type=lipi_kb&p=3407 When the number of candidates exceeds the limit number of candidates who can take a same exam simultaneous of the corresponding membership, there will be a prompt reminding how many people need to wait to enter the exam.

]]> If an examinee accidentally quit the exam, how to let him take the exam again? (LAN version) https://onlineexammaker.com/kb/tutorials/take-an-exam-again/ Wed, 19 Aug 2020 07:40:27 +0000 http://onlineexammaker.com/kb/?post_type=lipi_kb&p=3403 The examinee can return to take the exam within the given time, scan the code again or open the link to continue the test.

If an examinee exceeds the limit time, the administrator can click [Unfinished] in the exam record and send the temporary link to the examinee to continue the test.

]]> What if the Internet is interrupted during the exam? (LAN version) https://onlineexammaker.com/kb/tutorials/internet-is-interrupted/ Tue, 18 Aug 2020 09:16:24 +0000 http://onlineexammaker.com/kb/?post_type=lipi_kb&p=3385 Our system can save data when the power is cut off or the network is interrupted, candidates can enter the exam link to continue to take the exam.

]]> Why is it unable to install the LAN Exam Maker? https://onlineexammaker.com/kb/tutorials/unable-to-install/ Tue, 18 Aug 2020 08:42:28 +0000 http://onlineexammaker.com/kb/?post_type=lipi_kb&p=3378 For the following reasons :

(1) Check if the version is abnormal, for example, a 32-bit system has a 64-bit program installed;

(2) Check whether your device has anti-virus software installed, the anti-virus software may delete or block the service of LAN Exam Maker and the program will not run. If this is the reason, just quit the anti-virus software;

(3) Check whether the program cannot run due to the insufficient RAM or storage of the system;

(4) When updating, the program may fail to run if the data of the old version cannot be upgraded to the latest version.
Solution: Manual upgrade. Delete the .ver file before upgrading. If it still fails to run, please send the data file to our technical engineer for upgrading.

]]> How to back up and restore? (LAN version) https://onlineexammaker.com/kb/tutorials/back-up-and-restore/ Fri, 14 Aug 2020 10:08:07 +0000 https://www.onlineexammaker.com/kb/?post_type=lipi_kb&p=3335 Backup: open LAN Exam Maker, click “Backup” in the popup interface, all your current data can be backed up to a file.

Restore: open LAN Exam Maker, click “Restore” in the popup interface, all your current data can be restored.

]]> Does the reinstallation of the system affect the use of the software? (LAN version) https://onlineexammaker.com/kb/tutorials/reinstallation-affect-the-use/ Fri, 14 Aug 2020 09:41:04 +0000 https://www.onlineexammaker.com/kb/?post_type=lipi_kb&p=3333 Yes, one registration code can only be authorized to be bound and used by one server. If your computer is damaged, your system is reinstalled, or you need to replace the server for some other reason, we will provide another 2 registration codes for replacement. There are 3 registration codes in total.

]]> After purchasing the software, how does OEM deliver the product for use? (LAN version) https://onlineexammaker.com/kb/tutorials/deliver-for-use/ Fri, 14 Aug 2020 09:22:51 +0000 https://www.onlineexammaker.com/kb/?post_type=lipi_kb&p=3329 There are two types of delivery:

(1) Software registration code. After the users purchase the software, click “Registration” to send the machine code to OEM. We will generate a registration code and send it to users.

(2) USB KEY. Isert the USB KEY on the computer (server) installed with LAN Exam Maker, it can be automatically authorized and used, with high mobility.

 

]]> How to upgrade LAN Exam Maker? https://onlineexammaker.com/kb/tutorials/upgrade-lan-exam-maker/ Fri, 14 Aug 2020 09:04:17 +0000 https://www.onlineexammaker.com/kb/?post_type=lipi_kb&p=3326 Download the latest version directly in the official website of Online Exam Maker, install this version over the old one, the original information will not be lost.

]]> Why can’t I scan the code to answer questions with my phone? (LAN version) https://onlineexammaker.com/kb/tutorials/answer-with-phone/ Fri, 14 Aug 2020 08:51:25 +0000 https://www.onlineexammaker.com/kb/?post_type=lipi_kb&p=3323 Please check whether there is a problem with the network connection.Whether there is a problem with the network setting of the router, check whether there is a problem that the signal is weak or cannot be connected.

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